About Hammocks Company
Hammocks, chairs, stands and the parts that go with them, delivered all across the United Kingdom.
Who we are
Hammocks Company sells online direct to the public, so you buy at the price we would otherwise sell to a shop. We are part of Caruso Consulting Co Ltd, and hammocks and the things that go with them are the whole range rather than a corner of a bigger catalogue.
There is no showroom and nothing is collected. That is how the prices stay where they are, and it is why the pages carry the detail a shop assistant would otherwise tell you.
The range
The range covers the four ways people actually use a hammock: carried to a campsite, hung between two trees at home, stood on a frame where there are no trees, and sat in rather than lain in. The accessories are the parts that decide whether the first two work in British weather.
Being straight about what we know
Published weight limits include 226.8 kg for the camping hammock, 204 kg for the cotton one, 215 kg for the 2-in-1 stand. Several of our listings have no published weight limit, and every one of those pages says as much.
We would rather answer a question before you order than take a return afterwards. Email theteam@customersupport.care with the span between your trees, the width of your balcony or the height of your ceiling and a person will tell you which one fits.
Delivery
Delivery within United Kingdom is free on orders of £75 or more. Below that there is a flat £25 charge, shown in your cart before you pay. Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier. Express Shipping is £25, picked in the cart: dispatch within 1 working day, then delivery within 5 working days. Our shipping page has the full detail.
Card payments run through Stripe and PayPal is there if you prefer it. A tracking number is emailed the moment the parcel leaves, and you can follow it yourself on Track Your Parcel.
We sell across a group of country stores carrying the same range. If you are outside the United Kingdom, start at hammocks.company.
If something is not right
Your rights under the Consumer Rights Act 2015 apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right at no cost to you. On top of that this shop accepts change-of-mind returns for 15 days from purchase under its own policy, set out in full on Refunds & Returns.
How to reach us
Email theteam@customersupport.care or call +66 98 391 3877. You can also use the form on our contact page.
Who is behind Hammocks Company
Hammocks Company is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
Camping hammocks
210T parachute nylon in single and double across five colourways, with 10 foot straps, carabiners and a stuff sack. The listing rates it to 500 lb.
Cotton and single hammocks
A 9 by 5 foot cotton hammock that the listing rates to 450 lb, and a hanging swing chair for a balcony or a bedroom corner.
Flat and double hammocks
139.7 cm hardwood spreader bars hold the bed open rather than folding it around you. The listing says it takes two people.
Hammocks with a stand
A hammock and a steel frame sold together, and a collapsible 2-in-1 stand that converts between a bed and a chair in two steps.
Hammock chairs
One on its own freestanding frame with a cover, and one that hangs from a hook or a beam with a metal spreader bar.
Nets, flies and accessories
A no-see-um bug net with a floor the listing calls water resistant, an 11 by 9 foot rain fly, an inflatable pillow and a hanging organiser strap.
Everything we promise is written down:
Frequently asked questions
Who am I buying from?
Hammocks Company, a division of Caruso Consulting Co Ltd. Email theteam@customersupport.care with any question about a product or an order.
HOW DO I FIND THE BEST DEALS AT A HAMMOCK SHOP NEAR ME?
We sell online only, with no shop to visit. Our current prices, including any sale prices, are on each product page. We do not offer loyalty rewards. Delivery is free on orders of £75 or more.
WHAT IS THE MOST POPULAR HAMMOCK SOLD AT A HAMMOCK ONLINE SHOP?
We do not publish sales rankings. Our range is small: a cotton Sleeping Hammock, a Flat Hammock with spreader bars, a Swing Hammock chair, a freestanding Hammock Chair, hammock and stand sets, camping hammocks and a few accessories. Pick by where you will hang it and how many people will use it.
CAN I BUY A GIFT CARD FROM A HAMMOCK STORE?
We do not sell gift cards. You can order a product and have it delivered to the person's address in the UK.
DO HAMMOCK ONLINE SHOPS OFFER INSTALLATION GUIDES?
Each product page explains how the item hangs and what is included. We do not offer an installation service, but you can email us with any setup question before or after you order.
HOW DO I CHOOSE BETWEEN A HAMMOCK OR A HAMMOCK CHAIR AT A HAMMOCK SHOP NEAR ME?
A hammock is for lying down and needs a long space or a stand. A hammock chair is for sitting up and takes much less room. We sell online only, so measure your space, compare the sizes on the product pages, and email us if you are unsure.
WHAT SHOULD I CONSIDER WHEN BUYING A HAMMOCK FROM A HAMMOCK STORE?
Check the size, the listed weight rating if one is published, the material, and how you will hang it: trees, posts, a ceiling or a stand. Then check what is included. Each of our product pages lists these details, and we will find any missing figure if you ask.
ARE THERE SEASONAL SALES AT A HAMMOCK ONLINE SHOP?
Our current prices are on each product page, and many show a sale price against the earlier price. We do not promise seasonal sales or bundle deals. Delivery is free on orders of £75 or more.
DO HAMMOCK STORES SELL STANDS AND FRAMES?
We sell stands as part of a set: the Portable Hammock and Stand, which converts between a hammock and a chair, and the Stand with Hammock. Our Hammock Chair also comes with its own frame. We do not sell stands on their own.
WHAT IS THE BEST WAY TO HANG A HAMMOCK FROM A HAMMOCK SHOP NEAR ME?
That depends on the hammock. Camping hammocks hang from tree straps. Spreader bar hammocks need strong fixing points or a stand. Our hammock and stand sets come with their own frame. Each product page explains how that item hangs.
CAN I TRACK MY ORDER FROM A HAMMOCK ONLINE SHOP?
Yes. Orders ship by tracked courier, and you can follow yours on our Track Your Parcel page or by emailing us with your order number.
ARE THERE WATER-RESISTANT HAMMOCKS AVAILABLE AT A HAMMOCK STORE?
Our camping hammocks are made from parachute nylon, which dries faster than cotton. Our Hammock Rain Fly is listed as waterproof and goes over a hammock. Our cotton Sleeping Hammock should come inside when it rains.
WHAT PAYMENT METHODS ARE ACCEPTED BY A HAMMOCK ONLINE SHOP?
You can pay by card through Stripe or with PayPal. Prices are in pounds sterling.
CAN I FIND HAMMOCK CHAIRS AT A HAMMOCK SHOP NEAR ME?
Yes, we sell two online: the Hammock Chair, which comes with its own freestanding frame and a cover, and the Swing Hammock, which hangs from a ceiling hook, beam or stand that you supply. We have no physical shop.
WHAT IS THE WEIGHT CAPACITY OF HAMMOCKS SOLD AT A HAMMOCK STORE?
It varies by product, so check each product page. Listed ratings include 450 lb (204 kg) for the Sleeping Hammock, 474 lb (215 kg) for the Portable Hammock and Stand and 500 lb (226.8 kg) for the Hammock for Camping. Where a listing gives no figure, email us and we will find out.
DO HAMMOCK ONLINE SHOPS SELL WHOLESALE?
Yes. We sell our current range at wholesale to businesses in the UK. We do not offer private label. Email us with the products and quantities for a quote, or see our Wholesale page.
HOW DO I PROPERLY MAINTAIN A HAMMOCK PURCHASED FROM A HAMMOCK SHOP NEAR ME?
Spot clean it with mild soap and water, let it dry fully, and store it somewhere dry. Check ropes, straps and fixings for wear before each use. Each product page has its own care notes.
WHAT IS THE BEST TYPE OF HAMMOCK FOR CAMPING FROM A HAMMOCK STORE?
We sell the Hammock for Camping in 210T parachute fabric, in single and double sizes with straps and carabiners, and the Hammock with Insect Net, which comes with a net, a rain fly and a ridgeline. The Hammock Insect Net and Hammock Rain Fly are also sold on their own.
CAN I RETURN A PRODUCT PURCHASED FROM A HAMMOCK ONLINE SHOP?
Yes. You can cancel an online order within 14 days of receiving it, and our own policy also accepts returns within 15 days of purchase. You pay the return postage for a change of mind. If an item arrives faulty, damaged or not as described, the Consumer Rights Act 2015 applies and we put it right. Email us before sending anything back. Full details are on our Refunds and Returns page.
WHAT MATERIALS ARE USED IN HAMMOCKS FROM A HAMMOCK STORE?
Our hammocks use cotton, polyester, polycotton or 210T parachute nylon, and the stands have alloy steel frames. Each product page lists the materials its listing states.
WHERE CAN I FIND A HAMMOCK SHOP NEAR ME WITH INSTALLATION SERVICES?
We sell online only and do not offer installation. Each product page explains how it hangs, and you can email us before you order. For a ceiling or wall fixing, ask a local builder.
HOW LONG DOES DELIVERY TAKE FROM A HAMMOCK ONLINE SHOP?
We dispatch within 2 working days, then delivery takes up to 7 working days by tracked courier, anywhere in the UK. Delivery is free on orders of £75 or more and £25 below that. Express Shipping costs £25: dispatch within 1 working day, then 3 to 5 working days in transit. We do not ship outside the UK.
DO HAMMOCK STORES OFFER CUSTOMIZED OPTIONS?
No. We do not offer custom colours, materials, embroidery or private label. We sell each product in the options shown on its page.
WHAT ARE THE BENEFITS OF BUYING FROM A HAMMOCK ONLINE SHOP?
You can compare sizes, materials and prices at home and have the order delivered to your door anywhere in the UK. Our returns policy and contact details are on this site.
CAN I FIND ECO-FRIENDLY OPTIONS IN A HAMMOCK SHOP NEAR ME?
We do not make eco, organic or recycled claims about our products. Each product page lists its materials, so you can check what it is made from.
WHAT ACCESSORIES CAN I FIND IN A HAMMOCK STORE?
We sell a Hammock Insect Net, a Hammock Rain Fly, an inflatable Hammock Pillow and the Hanging Organiser, a strap with loops and carabiner hooks. We do not sell ceiling hooks or stands on their own.
DO HAMMOCK ONLINE SHOPS OFFER FREE SHIPPING?
Yes, on orders of £75 or more, anywhere in the UK. Below that, standard delivery is a flat £25. Express Shipping is £25 at any order value. We do not ship outside the UK.
HOW DO I CHOOSE THE RIGHT HAMMOCK FROM A HAMMOCK SHOP NEAR ME?
Think about where it will hang, who will use it, and the space you have. We sell online only, so there are no showroom consultations or test models. Email us with your space and we will help you choose.
WHAT TYPES OF HAMMOCKS ARE AVAILABLE AT A HAMMOCK STORE?
We stock a cotton Sleeping Hammock, the Flat Hammock with hardwood spreader bars, the Swing Hammock chair, the freestanding Hammock Chair, the Portable Hammock and Stand, the Stand with Hammock, and camping hammocks, plus a few accessories.
WHY SHOULD I BUY FROM A HAMMOCK ONLINE SHOP?
Buying online lets you compare products and prices without travelling. We deliver across the UK by tracked courier, free on orders of £75 or more, and our returns policy is on this site.
WHERE CAN I FIND A RELIABLE HAMMOCK SHOP NEAR ME?
We are an online store with no shop front. We sell hammocks, hammock chairs, hammock and stand sets and accessories, delivered across the UK. You can email us with any question before you order.